We respect your time and ask that you respect ours. To ensure we can provide elite service to all of our clients, we strictly enforce the following scheduling rules:

• Advance Deposit: A 30% non-refundable deposit is required to officially secure your appointment slot.

• Final Payment: The remaining balance is due on site immediately after the service is delivered and you are completely satisfied with the results.

• Cancellation Policy: When you book a slot, we reserve that time exclusively for you. If you cancel your appointment, your 30% advance deposit is retained as a cancellation fee to cover our lost scheduling time.

• Travel Fees: We proudly serve the Inland Empire and North County San Diego. However, if your service location is more than 40 miles outside of our primary hub in Menifee, California, a flat $20 travel fee will be added to your final bill.

To ensure our team can work efficiently and safely, we ask that you prepare your vehicle before our mobile unit arrives:

• Personal Belongings: Please remove all personal items, valuables, and heavy trash from the interior of your vehicle, including the trunk and center console. Wax on Warriors is not responsible for lost or damaged personal items left inside the vehicle.

• Car Seats: Due to strict liability and safety regulations, our detailing technicians are not permitted to remove or reinstall child car seats. If you would like the area under the car seat cleaned, please remove the seat prior to your appointment.

California roads and intense sun exposure can cause severe wear and tear that may not be immediately visible.

• Vehicle Condition: We are not responsible for pre-existing damage. This includes, but is not limited to, heavily degraded clear coat, loose interior trim, cracked leather, torn upholstery, or faulty electronics.

• Pre-Inspections: We always perform a thorough walk around of the vehicle with you before beginning any work. If we notice pre-existing damage, we will document it and bring it to your attention immediately.

• Consultation Required Services: Due to the massive variations in size and condition, all RV detailing, Boat detailing, and FeynLabs Ceramic Coating services require a mandatory, free in-person consultation before we will quote a final price or begin work.

Many detailing companies lure customers in with low prices and then add surprise fees for basic cleaning. We strictly forbid this practice.

Our subscription maintenance club is an exclusive service governed by the following rules:

• Eligibility: To join the $60 per month club, clients must have previously received a Full Detail or Ceramic Coating from Wax on Warriors.

• Sunday Scheduling: Sundays are strictly dedicated to servicing our maintenance club members. Non-members must book their appointments Monday through Saturday.

We take immense pride in our work. By booking with Wax on Warriors, you grant us permission to take before and after photographs or videos of your vehicle. These visual assets may be used for marketing purposes on our website and social media channels.